Until recently I clicked on an icon on my desktop for my orangehome emails. This brought up the email & communicate screen. Within a few seconds another box opened with my previously saved login ...
Am I unique in that I never get a reply from someone who has actually read the question I asked? They seem to invent their own questions which they prefer to answer rather than answering mine.
You are at the beginning of what could be a long journey. I finished up with them offering to change my LiveBox. Decided to go along with that, so I am still with them (talk about inertia). Went OK ...
Had a reply saying that someone would ring me within two days. Gave it two weeks and no call so I told them I had had enough and would they give me my MAC number as I felt they had breached the contr ...
Thanks both of you. Looks like Orange are going to lose an account. Problem is I'm also into them for broadband as well, which is also a load of rubbish. So I have to work out the cheapest and best ...
Am getting an increasing amount of Spam. Am using Mailwasher as a filter and that helps but it does take time. Wanted to change my email address so contacted Orange. They tell me that I can easily ...
It's now 6 weeks since they told me they had escalated the problem. I emailed them yesterday to ask what the progress was. Guess what, they came back asking for information I gave them months ago in ...
Thjanks deadbeef. Just got back from a month in Greece so I am waiting to hear what Orange have come up with. They said they have escalated the problem whatever that means!!!
At least they can feel as if they are doing something useful. Solving problems doesn't seem to be high on their priority least. Answering emails, whether effective or not, obviously is.
Thanks owerbob. At least I'm not on my own. As usual Orange support have not come up with anything useful. Took me Three emails before they understood the problem. They are now sending me a new fi ...
Getting an increasing number of times when someone answers my call on Talk and can't hear me. I can hear them OK. Ring off, don't change anything, ring again and its OK. Fine when people ring me, I ...