Get out while you can, I had slow speeds (I thinked I was capped but Orange wouldn't admit to it) and was told repeatedly I had a faulty line. Finally migrated to a new ISP and my connection speeds ha ...
Have you tried www.dslzoneuk.co.uk. The comments that people give on the ISP ratings page range between excellent and awful. I used this site when looking for a new ISP.
Send a copy to ISPA as well. I reported Orange to Orange to ISPA and got a MAC code within one week and didn't have to pay any money for leaving the contarct early.
I had the same problem on-going for over a month. In the end I reported it to ISPA and got a MAC code from Orange without a cancellation fee. Hopefully by next Monday i shall be connected to a new ISP ...
I've had an on-going problem that went on for 5 weeks, I complained to ISPA on 20th July and received a MAC code today with the promise that a cancellation fee would not apply to my account.
Thanks for the reply, however I don't get a dial tone even when I am not surfing the Internet. The guy at the call centre did say that if I was connected at 1Meg then I would only be able to use eithe ...
The fault I have with my livebox, or should that be deadbox, is that there is no dial tone. From what I've read on this site this is a hardware issue and a new livebox is required to fix this. However ...
I have an ongoing problem with my livebox, slow speeds and no Talk service. Today I was told that there is fault on the line and that the Talk service will not work at slow speeds, I was told the mini ...