OK - I've been a customer since the Freeserve 56K dial up days, and have had about enough since Orange took over. Since the telephone "help" !?! desks won't give me the names of the people i ...
OK - I've been a customer since the Freeserve 56K dial up days, and have had about enough since Orange took over. Since the telephone "help" !?! desks won't give me the names of the people i ...
The supervisor you spoke to probably sounded vague because they weren't a supervisor..!!I have heard rumers that all they do when they put you on hold whilst they supposedly get a supervisor is ask th ...
The supervisor you spoke to probbly sounded vague because they weren't a supervisor..!!I have heard rumers that all they do when they put you on hold whilst they supposedly get a supervisor is ask the ...
I was told that i would have it within 21 days. I have continually phoned Orange to find out what is happening and noone seems to know! My broadband account ...
My new contract clearly states that I have signed up for FREE broadband, and this has now been confirmed on the phone today that it will finally be set up correctly.
To the best of my knowledge, if ...
My new contract clearly states that I have signed up for FREE broadband, and this has now been confirmed on the phone today that it will finally be set up correctly.
To the best of my knowledge, if ...
I'm a new Orange customer and have just viewed my first bill online (the itemised one) and noticed a charge for text message delivery reports!! I send quite a few texts each month and have always had ...
I called wanadoo support to ask about my livebox delivery. All i asked was how long it would take for delivery and i was put on hold for 10 minutes. Then they told me it should arrive by friday. I sai ...
Complained to Watchdog about 10 days ago regarding every single problem I've encountered at the hands of Wanadoofus.
There's an Orange employee who posted on another thread here that Orange have a re ...
Complained to Watchdog about 10 days ago regarding every single problem I've encountered at the hands of Wanadoofus.
There's an Orange employee who posted on another thread here that Orange have a re ...
Orange codes of practise also state that they will reply to letters, emails comments, questions and compaints within 5 working days. ....I'm still waiting for my reply!
RE: Lack of communication, lack of customer support, inability of staff to do any task or job requested, general total unhelpfulness and poor attitudes of cus ...
....hmmm.....well, one can only comment as one finds and the only experience I have of Wanadoo TS is from two emails I sent them. I received very helpful replies to both within 12 hours...so that must ...