I remember having the same problem, went through all the checks etc.. this lasted for about 4 weeks.
The sad thing is that Orange didn't admit there was a problem at their end so I eventually went to 02 instead.
Been with them since Jan. of this year and not a single problem. If you're not in contract anymore, I would urge you to leave Orange asap and go to 02 (if you're exchange is LLU-enabled that is).
I'll try the unpluggin thing. No changes to phone wiring etc. From what I can see on the forum the flashing light means no signal is being received, which would seem to indicate a problem with Orange or the Livebox itself.
Thanks for the comments guys!! Hopefully if we get enough people complaining on here about Oranges terrible service something might be done. NOT. lol
I cant even justify playing online on an evening as the connection is that bad. MW2 is unplayable, Battlefield is slightly more bareable but connection loss is a common accourance now with me ending up been thrown out of the game. I know its not the end of the world and there are far more important issues in the world but for £30 odd quid a month i feel like its just money down the drain with Orange, it should be far better then it is.
I have an upcoming switch to BT which all my friends swear by. I would reccommend everyone on Orange who plays online games to do the same and aviod all the trouble and shoddy service you get from Orange.
I could rant all day about the poor service but im even fed up of that now.
yeah i have the same trouble aswell perfect before 6 pm downloading at 7mb then 18.01 pm speeds are sometimes down to 0.98 mb and pings very high
But we all know that if you are on bt ip stream and as we are all with orange you get second best,(it is a bit of a bugger) untill your on oranges llu network there's nothing you can do!!
I have the same issue, during the daytime, and after midnight its bearable, but pointless, as i'm no about at them times.
But in the evening the pings range anywhere between 300 and 1000 ms making gaming impossible.
The pings only go up at 5pm on the dot, i could be in a game and watch the pings rise at 5pm, by 5.30 i have to quit, as they are above 200...
i only have a 2meg line, and it used to be fine, but in the last 6 months its beyond rubbish and trying to communicate with anyone at Orange is a joke. Turning my router off and on for the 50th time is NOT going to fix it....
Hi,
We have a Live box and I can pair fine with it and my flatmate can too, but when I connect I knock her off and the same happens when she connects.
The wifi connection changes to "automatic" instead of connected.
Is this a common problem? Any ideas on how I could fix this or what's causing it?
I have NEVER had anything off orange to inform me of excessive usage or them putting this restriction on my account. As i said previously i rarely use the internet for anything other then online gaming and the usual surfing. I download nothing, one or two tunes off Itunes but that is only very occasionally.
Im on the home max which include "unlimited" usage. I know there is a fair usage policy but as said above have had nothing of Orange to say im over using.
I'm new to this forum and (unsurprisingly!) am having problems with my Orange Internet connection.
I have had the livebox since September 2006 and have not had any problems with it at all until recently. It began getting really weak signal and slow speeds, and has not dropped out altogether.
The @ light on the Livebox is flashing quickly and I have been through all the usual malarky via 'technical support' (yeah right!)
I have tried a new filter and changed which BT socket I connect into. I am at a bit of a loss as to what to try next.....any help gratefully appreciated!
To my knowledge there are 3 email address configurations
@0range.co.uk
@uk.0range.com
@0range-ftgroup.com
It may be possible that it is a sending address but not a receiving address.
_________________ "So this is my pledge to the British people:
I will not let you down."
Gordon Brown - 24/09/2007 (Labour Party Conference)
Gordon's favourite phrase, "We will do whatever it takes"....but he didn't even get that right on 6 May 2010
Looks like its fixed, the local engineer came this afternoon and said it was a fault with the copper bits on the socket and the filter so put some new parts in and results are now
Download speedachieved during the test was - 3609 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :6048 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 4000 Kbps
So much better, thanks for Orange too for keeping in touch and they themselves said they could find no fault with the outside line when they rang up just prior to the engineer coming...very pleased to be functional again!!
well result this afternoon at 1.30 pm bt's dlm has now catched up and placed my profile back to what it should
FAQ
Test1 comprises of Best Effort Test: -provides background information.
Download Speed
6319 Kbps
0 Kbps 7150 Kbps
Max Achievable Speed
Download speedachieved during the test was - 6319 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 7150 Kbps
well this is the fourth day and still stuck on 2mb profile so phoned orange to get the profile changed and there reply was i was still in the 10 grace period and had to wait then for it,but some how i am not convinced as told them about the bt engineer pratin around on my line and said the dlm has kicked in
What should i do next if it has not returned to the profile i should be on for stats
Connection mode : G.DMT
Type : Fast
Noise margin (dB) : 6.6
Attenuation (dB) : 37.0
Attainable download rate (kbps) : 8320
ADSL status : Connected [0]
Downstream Upstream
Rate (kbps) 8128 448
another test done as well
FAQ
Test1 comprises of Best Effort Test: -provides background information.
Download Speed
1862 Kbps
0 Kbps 2000 Kbps
Max Achievable Speed
Download speedachieved during the test was - 1862 Kbps
For your connection, the acceptable range of speeds is 400-2000 Kbps.
Additional Information:
Your DSL Connection Rate :8128 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 2000 Kbps
Your BT speedtester result shows that the router is synced at 7616kbps with an IP Profile of 6500kbps but the throughput speed is low at only 65% of sync, normally that should be around 83%.
My guess, from the subsequent ping posts, is that 0range are using EUSC (End User Speed Control) to limit your connection.
Have you received a warning from 0range regarding "excessive" downloading ?
_________________ "So this is my pledge to the British people:
I will not let you down."
Gordon Brown - 24/09/2007 (Labour Party Conference)
Gordon's favourite phrase, "We will do whatever it takes"....but he didn't even get that right on 6 May 2010
Yes Orange have been in touch after I sent them an email, theyre sending out the message to BT than something needs doing about the line.
Got the internal wiring man coming tomorrow, sounds like theres nothing he can do to change this then but might just let him have a look anyhow to see if I have everything set up as well as I can for when it is working OK.
I doubt anyone here would know their plans but why on earth would you not want to switch?
At your exchange <a href="http://skytv.at/theside">Sky</a> would probably be the best bet as you should be able to get their LLU service with or without having <a href="http://skytv.at/theside">Sky</a> TV.
I would switch if it was for the better but I think I have ages to go on my contract, don't suppose there is a way I can get out of it
WHEN I GO TO MAKE A CALL WITH THE SECOND PHONE ATTACHED TO LIVEBOX, WHEN THE NUMBER IS DIALLED THEN I GET A SEVER BUZZ COME CRACKLE THEN THE DIALLING TONE. DOES ANYONE KNOW HOW TO FIX THIS.[/b]
BT Speed checker results. Hope this helps
Download speedachieved during the test was - 4936 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :7616 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 6500 Kbps
_________________ "So this is my pledge to the British people:
I will not let you down."
Gordon Brown - 24/09/2007 (Labour Party Conference)
Gordon's favourite phrase, "We will do whatever it takes"....but he didn't even get that right on 6 May 2010
