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< Problems with upgrades to 8Mb ~ orange livebox and internet speed

daz79

Posted: Mon Jun 29, 2009 7:51 pm

Joined: 07 Jun 2009 Posts: 162 Location: Shildon

Thanks for the reply i was down my mate's house earlyer this week and tryed his internet,could manage to work out how to get his stats but i noticed his speed was only 1.5 mb max at 11 am on the morning,do you think it must where are living that the cables must go all around shildon first before getting to us,cause we are living in the last estates that were built in shildon back 30 years ago.And i know that our cables are all under ground.

OrangeProblems

Posted: Mon Jun 29, 2009 7:51 pm

Full information on how to change your broadband provider here. OrangeProblems.co.uk

daz79

Posted: Tue Jul 21, 2009 8:49 pm

Joined: 07 Jun 2009 Posts: 162 Location: Shildon

hello all again,just wounder if i am doing some thing wrong.
First i have now gone wirless now instead off using wired and my live box has synced at this now

ADSL firmware version : A2pBT009c1.d17d
Connection mode : ADSL2+
Type : Fast
Noise margin (dB) : 10.1
Attenuation (dB) : 60.0
Attainable download rate (kbps) : 3266
ADSL status : Connected [0]

Downstream Upstream
Rate (kbps) 3007 605

But when i do a speed test it still only gets 2.5 mbps max can anybody tell what's wrong!!!!

Borednow

Posted: Tue Jul 21, 2009 10:04 pm

Joined: 13 Aug 2007 Posts: 2049

Nothing's wrong.

You're syncing at 3007kbps and the throughput is 2500kbps.

The absolute best you can expect is around 85% of sync and yours is 83%.

With a 60dB attenuation you're doing pretty good.

daz79

Posted: Wed Jul 22, 2009 7:42 am

Joined: 07 Jun 2009 Posts: 162 Location: Shildon

right ok,but there is only 1 thing that is bugging me that is my mate 3 door's down is on talktalk and he is downloading at at speeds of 3.1 and the line is able of 3.5 so why does'nt Orange give me that speed!!!!!

OrangeProblems

Posted: Wed Jul 22, 2009 7:42 am

Full information on how to change your broadband provider here. OrangeProblems.co.uk

Borednow

Posted: Wed Jul 22, 2009 8:35 am

Joined: 13 Aug 2007 Posts: 2049

I've just read through this thread from the beginning and there has been an improvement.

Also your mate's connection seems to have changed from

Quote:

cause my mate that i work with,has Talktalk,and lives in shildon too,and he is getting 7.0mbps download all the time

Quote:

i was down my mate's house earlyer this week and tryed his internet, i noticed his speed was only 1.5 mb max at 11 am on the morning

As I said before, with an attenuation of 60dB you will never connect at anything much better than what you've got even on ADSL2+.

The only way you'll get a significant increase is to move house.

So the best you can do is to maximise what you have.

You haven't appeared to have made any checks on your cabling arrangements within your house.

So read this >>> http://www.kitz.co.uk/adsl/soc...ket.htm

also read this >>>> http://www.orangeproblems.co.u.../index.php

These 2 procedures may improve your connection IF currently your set up is not maximised.

EDIT : I've only just noticed your latest stats are indicating Orange have put you back on their LLU ADSL2+ again Laughing

daz79

Posted: Wed Jul 22, 2009 7:59 pm

Joined: 07 Jun 2009 Posts: 162 Location: Shildon

sorry i forgot to say that my mate from work live's a lot closer to the exchange that why he gets 7mbps but my mate 4 doors down is on talktalk and he gets 3.1 mbps download speed all the time so why i am confused as i only get 2.5 mbps download

sure he will be getting the similar stat's with his attention cause we live in a culdesack and as i have worked out that the cable is supposed to run 4 miles around shildon be getting to my house(bahm BT).

I have got my livebox wired straight in the phone socket then running wirless.i have takin the nte5 plate off and pluged it in there and that is what i am syncing at!!!!

Would you think there could be a fault on my line,that's proventing me to get the full 3.5 max that BT state my will handle!!!!

Borednow

Posted: Wed Jul 22, 2009 8:27 pm

Joined: 13 Aug 2007 Posts: 2049

It's nothing to do with BT.....you are on Orange LLU ADSL2+.

Read the links in my post above.

Check your MTU and RWIN settings and amend if necessary. As you're now on ADSL2+ it's likely that they will need to change.

As you are plugged into the test socket behind the NTE5 faceplate then you are already eliminating any possible wiring problems inside your house.

If after all this you sync at the same rate and speed test sites give the same results then you have maximised your connection.

What you can't do is compare your connection to your mate next door because that's like comparing your Mini to his Mondeo....it's a different ISP, a different house, a different router, different cables etc etc

daz79

Posted: Wed Jul 22, 2009 8:32 pm

Joined: 07 Jun 2009 Posts: 162 Location: Shildon

right i see,but i have read a little of that mtu and frankly i don't understand it,can you help me in simple turms of what i need to do!!!

I am using windows vista,and i meaning bahm BT for putting the wireing around shildon the way they have!!!!

Borednow

Posted: Thu Jul 23, 2009 2:21 pm

Joined: 13 Aug 2007 Posts: 2049

As you're running Vista only the MTU can be tweaked, Vista does it's own RWIN automatically.

Run this test tool and see what the results are.

http://www.dslreports.com/tweaks

What you should look for are the Notes & Recommendations in area 4 (bottom left) on the 3rd screen.

daz79

Posted: Fri Jul 24, 2009 10:20 am

Joined: 07 Jun 2009 Posts: 162 Location: Shildon

Here is the test results,not sure if i did it right thought please let me know if i have put the right setting in

Tweak Tester Result
We have collected information from your trial download and upload.
Service: isdndslcablewirelesssatellitefiber
Download Speed kbit/s:
(the download speed advertised for your line)
Operating System: win95win98win98SEwinMEwinNTwin2kwinXPVistaMacLinuxFBSDSolaris
Connection: normalwinXPpppoerouterpppoeraspppoepppoA

1. Your Tweakable SettingsReceive Window (RWIN): 65340
Window Scaling: off
Path MTU Discovery: ON
RFC1323 Window Scaling: OFF
RFC1323 Time Stamping: OFF
Selective Acks: ON
MSS requested: 1452
TTL: unknown
TTL remaining: 114
TOS flags: none set
2. Test DownloadActual data bytes sent: 1039833
Actual data packets: 718
Max packet sent (MTU): 1492
Max packet recd (MTU): 1492
Retransmitted packets: 11
sacks you sent: 32
pushed data pkts: 40
data transmit time: 6.749 secs
our max idletime: 773.9 ms
transfer rate: 132310 bytes/sec
transfer rate: 1058 kbits/sec
transfer efficiency: 98%
3. ICMP (ping) check Target unpingable

If your IP could be pinged then we hit it with various streams to identify any loss, or exessive jitter from our server.

4. Notes and Recommendations Change MTU to 1500 (FAQ #652, #695)
RWIN is in range
Vista has no tunable TCP settings
Read the tweak FAQ

Observations:
Good data stream (no/few rexmits)

Observations:
Become pingable
if you need basic packet loss tests done
Check tweak FAQ

daz79

Posted: Fri Jul 24, 2009 10:23 am

Joined: 07 Jun 2009 Posts: 162 Location: Shildon

this is the second test i think i put the right settings in!!!!

Tweak Tester Result
We have collected information from your trial download and upload.
Service: isdndslcablewirelesssatellitefiber
Download Speed kbit/s:
(the download speed advertised for your line)
Operating System: win95win98win98SEwinMEwinNTwin2kwinXPVistaMacLinuxFBSDSolaris
Connection: normalwinXPpppoerouterpppoeraspppoepppoA

1. Your Tweakable SettingsReceive Window (RWIN): 65340
Window Scaling: off
Path MTU Discovery: ON
RFC1323 Window Scaling: OFF
RFC1323 Time Stamping: OFF
Selective Acks: ON
MSS requested: 1452
TTL: unknown
TTL remaining: 114
TOS flags: none set
2. Test DownloadActual data bytes sent: 1024001
Actual data packets: 707
Max packet sent (MTU): 1492
Max packet recd (MTU): 1492
Retransmitted packets: 0
sacks you sent: 0
pushed data pkts: 40
data transmit time: 5.474 secs
our max idletime: 627.8 ms
transfer rate: 153252 bytes/sec
transfer rate: 1226 kbits/sec
transfer efficiency: 100%
3. ICMP (ping) check Target unpingable

If your IP could be pinged then we hit it with various streams to identify any loss, or exessive jitter from our server.

4. Notes and Recommendations Change MTU to 1500 (FAQ #652, #695)
Choose RWIN between 75504 and 200376 (FAQ #586)
If you have GlobalMaxTcpWindowSize registry entry (do a REGEDIT Find) then change it to -1 (decimal)
Vista has no tunable TCP settings
Read the tweak FAQ

Observations:
Good data stream (no/few rexmits)

Observations:
Become pingable
if you need basic packet loss tests done
Check tweak FAQ

Borednow

Posted: Fri Jul 24, 2009 11:24 am

Joined: 13 Aug 2007 Posts: 2049

This tells you that your MTU should be 1500 not 1492.

In Vista this is not simple so read this first >>>>>

http://www.kitz.co.uk/adsl/vis...taMTU.htm

and if you don't feel confident following the instructions precisely, then it's better to ask a friend who is or get a local computer shop to do it.

Changing your MTU will probably increase your connection speed especially now that you are on ADSL2+.

daz79

Posted: Sat Jul 25, 2009 10:08 am

Joined: 07 Jun 2009 Posts: 162 Location: Shildon

ADSL Top Refresh ADSL firmware version : A2pBT009c1.d17d
Connection mode : ADSL2+
Type : Fast
Noise margin (dB) : 10.1
Attenuation (dB) : 60.0
Attainable download rate (kbps) : 3274
ADSL status : Connected [0]

Downstream Upstream
Rate (kbps) 3014 605

Thanks for everything sorted mymtu out and got a little more dowload speed but not much now only downloading at 2.6 -2.7 mb at max,but i think if the live box is showing these states i should have that speed,but nevermind i guess that this only the most my line can handl.

I got Orange to change me from adsl2+ back to adsl would things change!!!!

Borednow

Posted: Sat Jul 25, 2009 10:29 am

Joined: 13 Aug 2007 Posts: 2049

daz79 wrote:

but i think if the live box is showing these states i should have that speed

I don't think you understand how broadband works Smile

You will only achieve at best 85% of your sync speed....the 15% or so losses are down to the various technicalities within the broadband supply system (not just Orange but all ISPs)

So your sync of 3014kbps should give a throughput at best of 2561kbps but as low as 2500kbps. If you get anything better than 2561kbps then you're doing pretty good.

ADSL2+ does not perform well on an attenuation as high as yours as I've said earlier in this thread so if Orange will drop you back then you might get between 200kbps and 500kbps more also probably a more consistent connection.

daz79

Posted: Sat Jul 25, 2009 10:31 am

Joined: 07 Jun 2009 Posts: 162 Location: Shildon

ok thanks very much,might ask them to change me back to adsl to see how things go!!!!

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