Orange Problems, EE Problems, T-Mobile Problems - View topic - Slow - Again - Orange Broadband, Orange Email, Orange Mobile Phones, EE Broadband, EE Mobile, EE Problems, www.eeproblems.co.uk

Orange Problems? T-Mobile Problems? EE Problems? Broadband Problems? Email problems? Slow speeds?

OVER 12,000 MEMBERS!

Author

Message

< Orange HOME products ~ Slow - Again

daz79

Posted: Tue Dec 15, 2009 8:59 pm

Joined: 07 Jun 2009 Posts: 162 Location: Shildon

JUST LOOKED ON SAM KNOWS AND YEAH JUST AS I THOUGHT THEY DON'T WANT TO PAY FOR THE BANDWIDTH FROM BT THAT THE PROBLEM YOUR BETTER OFF GOING SOMEWHERE ELSE.

OrangeProblems

Posted: Tue Dec 15, 2009 8:59 pm

Full information on how to change your broadband provider here. OrangeProblems.co.uk

philby

Posted: Tue Dec 15, 2009 9:03 pm

Joined: 11 Dec 2009 Posts: 16

But , if I understand you right, aren't I screwed whoever I sign up with? - I have no way of knowing who's buying how much bandwidth from BT, or do I??

philby

daz79

Posted: Tue Dec 15, 2009 9:12 pm

Joined: 07 Jun 2009 Posts: 162 Location: Shildon

YOU SEE Orange PROBERBLY'S HAD MORE CUSTOMER'S 3 YEARS AGO,SO THEY HAD NO CHOICE BUT TO PAY FOR THE BANDWIDTH,BUT AS PEAPLE LEAVE TO OTHER BB PROVIDER'S THERE FACING A HIGH EXPENCE FROM BT BT NOT ENOUGH CUSTOMER'S TO PAY FOR IT HENCE THE DROP IN SPEED'S IN THE BUSY PERIOD,UNTILL THEY GET ENOUGH CUSTOMER'S DEMANDING THERE PRODUCT THEY WONT INSTALL THERE OWN LLU NETWORK IN THE EXCHANGE.

AT THE MOMENT YOUR STUCK

daz79

Posted: Tue Dec 15, 2009 9:15 pm

Joined: 07 Jun 2009 Posts: 162 Location: Shildon

NOT REALLY,IF YOU CAN FINDOUT SOME INFO ON PEAPLE WHO ARE GETTING THERER BB FROM THEN MAYBE IT MIGHT GIVE YOU AN IDEA WHO TO GO WITH.

OrangeProblems

Posted: Tue Dec 15, 2009 9:15 pm

Full information on how to change your broadband provider here. OrangeProblems.co.uk

daz79

Posted: Tue Dec 15, 2009 9:18 pm

Joined: 07 Jun 2009 Posts: 162 Location: Shildon

HOW MUCH ARE YOU PAYING Orange AT THE MOMENT ASWELL,IF YOU DON'T MIND ME ASKING CAUSE I'M WITH Orange ASWELL,AND I HAVE THE 20MB PACKAGE FOR £12.OO PM,BUT I'M ON A LLU NETWORK!!!!

philby

Posted: Tue Dec 15, 2009 9:22 pm

Joined: 11 Dec 2009 Posts: 16

I'll see what i can find out...

Thanks for taking the time to answer Very Happy

Still nothing from Darren et al - breathtaking stuff.
Wonder why they're running out of customers...

philby

I'm paying £20 - I was on a retention package @ £13 until they screwed everyone with a hike related to, wait for it, 'improvements' in the summer.

I've been refraining from moving on - don't want the hassle etc. - but now it's intolerable so I think it's time...

daz79

Posted: Tue Dec 15, 2009 9:53 pm

Joined: 07 Jun 2009 Posts: 162 Location: Shildon

LOOK'S LIKE THE BEST OPTION,SEE WHERE I AM YEAR'S AGO MOST PEAPLE WAS ON Orange SO THEY NO CHOICE BUT INSTALL THERE LLU NETWORK IN THE EXCHANGE HENCE SAVING THEM A LOT OF MONEY IN PAYING BT AND ALSO MAKES PROFIT BUY USING THERE OWN NETWORK,LLU MEANS LOCAL LOOP UNBUNDILLING AND IT'S EASYER AND CHEAPER TO FIND FAULT'S ON YOUR LINE THAN PAYING BT FOR A ENGINEER TO GO TO THE EXCHANGE AND FIND IT FROM THERE!!!!

tafkab

Posted: Wed Dec 16, 2009 12:17 am

Joined: 11 Dec 2009 Posts: 4

I'm Warwickshire too - only about 15miles away from you, but I can only assume it's a coincidence that we are both having near identical problems on different Warwickshire exchanges...

Oh, plus my connection returned completely to normal around 4pm this afternoon.

Either the promised action of engineers has happened, or mentioning that I was about to request a MAC code on here jogged things along.

philby

Posted: Wed Dec 16, 2009 6:16 pm

Joined: 11 Dec 2009 Posts: 16

Darren, Jonathan - do you actually follow any of these problems up?

Perhaps you could give a brief outline of your remit.

I've sent a number of mails to you (Darren) as per your instruction.

I'd like to get this sorted, if that's OK with you.

philby

daz79

Posted: Wed Dec 16, 2009 7:33 pm

Joined: 07 Jun 2009 Posts: 162 Location: Shildon

well don't think there llu is peachie cause i'm allso havin problems they have resyned my line to many time's over the weekend and now the DSLAM thinks there is a problem on my line so Orange have put me back to a 1mb profile my self,i phoned Orange yesterday and it was piont less asked tospeak to an engineer abut no can't be allow they say they can't get in touch with engneer's,so i will have to wait 3-5 day's of constant connection,before they increase my profile (di*k's they are) Laughing

philby

Posted: Thu Dec 17, 2009 7:54 am

Joined: 11 Dec 2009 Posts: 16

No response at all from Orange 'support' so I'm requesting a MAC today.

Darren: It's a shame we couldn't get to know each other better... Rolling Eyes

Given that my connection is being throttled and that this could be because of insufficient bandwidth being purchased by Orange, I've emailed Zen about the likelihood of persistence in speed problems if I switch to them.

Probably a daft idea (asking Zen Sales "Are you going to throttle me?") but I can't see how to know which provider will work best through the Alcester exchange....

5.8 down speed this morning, but I know it won't last...

philby

Borednow

Posted: Thu Dec 17, 2009 9:11 am

Joined: 13 Aug 2007 Posts: 2049

Apart from ZEN, other reliable but not necessarily cheap ISPs providing BTw IPStream worth considering are :-

AAISP
XILO
FAST
UKFSN
IDNET

Unfortunately you will not find a cheap, unlimited IPStream ISP.....if you do then they are telling you lies for certain.

philby

Posted: Thu Dec 17, 2009 10:18 am

Joined: 11 Dec 2009 Posts: 16

Thanks for that Borednow.

Looks like a toss up between Zen and Andrews & Arnold...

philby

philby

Posted: Sun Jan 10, 2010 8:59 pm

Joined: 11 Dec 2009 Posts: 16

After a temporary improvement to something like an acceptable service level, it's all gone pear shaped again:

Dear oh dear...

Borednow

Posted: Mon Jan 11, 2010 9:34 am

Joined: 13 Aug 2007 Posts: 2049

philby wrote:

After a temporary improvement to something like an acceptable service level, it's all gone pear shaped again:

Dear oh dear...

So what's exactly wrong with a download speed of 261579kbps Shocked

All times are GMT

View next topic View previous topic Page 2 of 3 Goto page Previous 1, 2, 3 Next OrangeProblems.co.uk Forum Index ~ Orange HOME products

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum